ShipScroll help center
Everything you need to launch an AI tool on ShipScroll and fix what gets in the way: a step-by-step launch guide, solutions to the most common problems with badges, payments and ads, and where to find each setting. It’s written for makers; if you’re here to advertise, start with the advertising guide.
How to launch your AI tool
- 1
Sign in
Use a one-time email link, Google or GitHub. No password to remember.
- 2
Submit your tool
Go to Submit your tool and paste your website. “Fill with AI” drafts the name, tagline, description and FAQ, and imports your icon. Add a logo (up to 10 MB) and screenshots (up to 10 MB each), then submit.
- 3
Wait for review
We check that the link works and the listing is accurate, usually within a day. You’ll see the status in your dashboard.
- 4
Launch
Approved tools take one of the 20 free places in the next open week. The week starts Monday 00:00 UTC; share your product page so people can vote.
- 5
Add the badge and read your report
Put the ShipScroll badge on your site to keep your link dofollow. When the week closes, your launch report shows rank, votes, views and visitors.
Fix common problems
My listing is still waiting for review
Reviews usually take less than a day. If it has been longer, check that your website loads for visitors (not behind a login or a “coming soon” page), then contact us with your product name.
My link is nofollow, or the badge isn’t detected
Free launches are dofollow while the badge is on your site, and we check once a week. Copy the badge snippet from your product in the dashboard, and put it (or any link to your ShipScroll page) on your homepage, the live one rather than a staging build. Then press Check. Premium launches are always dofollow.
My payment went through but the order says “Confirming”
Confirmation usually takes a few seconds and the page updates on its own; it’s safe to leave. Check Orders after a few minutes. If it’s still not paid, email hello@shipscroll.com with the order and the email you paid with.
I don’t see the gold badge after buying Premium
The badge appears as soon as the order shows “Paid”. Reload your product page; if the order is paid and the badge is still missing, contact us with the order.
My ad isn’t showing
Ads go live at 00:00 UTC on the Monday of each booked week, so a booking for next week won’t appear yet. Your bookings and their dates are under Ads in your dashboard.
I want a refund
Premium launches and ads are refunded in full if you ask before the week starts. Email hello@shipscroll.com with the order; the money returns to your original payment method, usually within 5 to 10 business days. Full details are in the refund policy.
The sign-in email didn’t arrive
Check spam and promotions folders, and make sure you typed the address you used before. You can also sign in with Google or GitHub if that email belongs to those accounts.
I need to change my listing
Open your product in the dashboard and choose Edit listing. To remove a product or transfer it to someone else, contact us from the email on your account.
Guides and policies
- Frequently asked questionsLaunching, voting, badges, ads, tracking and payments.
- PricingFree and Premium launches, and ad prices.
- AdvertisingPlacements, specs, open weeks and how booking works.
- How we count visitsCookie-free counting and what the report includes.
- Terms of serviceThe rules for listing, launching, voting and paying.
- Privacy policyWhat we collect, why, and for how long.
Still stuck?
Email hello@shipscroll.com with your product name or order, and what you expected to happen.
